12 Crown Point, Craigieburn Victoria 3064, Australia
24/7 Availability: (03) 9308 3821
About Us
Miracle Health Services is a Registered NDIS & Aged Care Provider which supports people with disability to live fulfilling, liberated and meaningful lives. We provide compassionate support workers and variety of other professionals to enable our participants to live as independently as possible. We offer support services for people with disability in Victoria.
Our Mission
Our Philosophy
Our Philosophy
Our Mission is to deliver high-quality, ethical, and personally-tailored support to the Individuals who employ our services (our participants).
Our Philosophy
Our Philosophy
Our Philosophy
We highly believe that our participants are entitled to the right to access high-quality care/supports. We also believe in providing supports who are flexible, attentive and approach our participants in a non-discriminatory fashion; while advocating for independence, privacy, dignity, fulfilment and the right to make informed choices.
Our Values
Our Values
Our Values
We value:
- Empowering our participants through the provision of person-centred support/care
- Equality and Fairness for our participants, their families/carers, visitors and staff
- Respect and Appreciation for all people, irregardless of race, skin colour, nationality, occupation etc.
- Professionalism and Transparency
- Leadership and Efficient Management
- Team work and Collaboration
- Safe and Unbiased workplace environments
Our Vision
Our Values
Our Values
Our vision is to preserve our values, and as well as be instrumental to the progression of the disability services community; through the development and introduction of initiatives which:
- Are responsive and adaptable to the ever-changing needs of current and future participants
- Continuously seek improvement to all our services
- Ensure financial viability and vigilance
- Meet and maintain regulatory requirements
aims and objectives
Human-centered care forms the core of the service we provide here at Miracle Health Services.
Miracle Health Services aims to:
- Deliver a service of the highest quality that will improve and sustain participants’ overall quality of life.
- Ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion; whilst also respecting each client’s right to independence, privacy, dignity, fulfillment; and their rights to make informed choices and take risks.
- Ensure that each client’s needs and values are respected in matters of religion, culture, race, or ethnic origin, sexuality, and sexual orientation; political, affiliation, marital status, parenthood, and disabilities or impairments.
- Match the nominated Support Worker as closely as possible with the client, and respect their need to change the Support Worker in the event of subsequent non-compatibility.
- Manage the delivery of supports efficiently and effectively, to make the best use of resources; and to maximise the value of money for the purchaser/participant.
- Involve Participants and Support Worker in the provisions, management, and development of services which will be monitored regularly as part of the quality assurance framework. Thus, ensuring that the service is run in the best interests of our Participants.
Miracle Health Services acknowledge the traditional land owners of Australia and we welcome all Aboriginal and Torres Strait Islander people to our service.
Copyright © 2019 Miracle Health Services - All Rights Reserved.
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