Support At Home
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The Commonwealth Government Has Passed A New Aged Care Act. It Will Take Effect On 1 November 2025.
Transition To SAH
If you have a HCP in place on 31 October 2025 you will move to the SAH program on 1 November 2025. You will
- Be known as a ‘Participant’.
- Receive the same amount of funding each year as you do for your HCP services.
- Rollover any unspent HCP funds to use for equipment or home modifications under SAH.
- Not pay any Basic Daily Fees or Package Management Fees under SAH.
If you were assessed as needing a HCP but are still waiting for one, you will move into the new SAH National Priority System until funding becomes available for you.
What’s changed?
SAH Standard Participant Contribution Rates
| Clinical Supports | Independence | Everyday Living | |
|---|---|---|---|
| Full Pensioner | 0% | 5% | 17.5% |
| Part Pensioner | 0% | Between 5% – 50% | Between 17.5% – 80% |
| Self-funded retiree eligible for Commonwealth Seniors Health Card | 0% | Between 5% – 50% | Between 17.5% – 80% |
| Self-funded retiree not eligible for Commonwealth Seniors Health Card | 0% | 50% | 80% |
What’s changed?
Under Support at Home, services are categorised as:
Clinical Supports
Specialised services to maintain or regain functional or cognitive capabilities. Delivered, or supervised by a qualified or accredited health professional. (eg. Nursing, Allied health through third party providers)
Everyday Living
Support to assist older people to keep their home in a liveable state in order to enable them to stay independent in their homes (eg. Domestic assistance, meal preparation, shopping assistance)
Independence
Support delivered to older people to help them manage activities of daily living and the loss of skills required to live independently (eg. Personal care, individual social support, in-home respite)
Why Choose Miracle Health Services as your Support at Home Provider?
Bespoke Care Teams
Qualified carers and nurses matched to your needs.
Service Guarantee
If you’re not satisfied, we’ll fix it or refund your money.
Live Phone Support
Emergency clinical on-call team available.
Our Services
Our experienced team provides a range of services, from personal care and domestic assistance to nursing support and case management, all designed to enhance your quality of life.
Personal Care
In-Home Nursing
Domestic Support
Case Management
Transport
Home & Garden Maintenance
Companionship
Respite Care
Statement Of Rights
The Statement of Rights, included in the new Aged Care Act, sets out your rights when receiving funded aged care services. It replaces the Aged Care Charter of Rights and must be adhered to by assessors, service providers and registered supporters.
The 13 rights include the right to make choices (including where risk is involved), be supported to make decisions, stay connected to your community and the people who matter to you, and receive safe and quality services.
Registered Supporters
Under the new Act, all participants are presumed to be able to make their own decisions. If you choose to have someone support you to make decisions, they may become a registered supporter. Registered supporters have specific duties. All current representatives authorised through My Aged Care will automatically become registered supporters on 1 November 2025.
Community Nurses And Specialist Support
- Diabetic management
- Compression stocking application
- Complex wound care management
- Enteral feeding management
- Catheter management
- Stomach care management
- Bowel care management
- Support at weddings and events
- Medication management
- Subcutaneous injections
- Personal alarms
How can I access support at home?
Contact (03) 9308 3821 to discuss your options.
Ready to make the next step?
If you or a family member needs support at home, our friendly Community Care advisors are ready to help.