FEEDBACK

Complaints and Compliments

Miracle Health Services aims to deliver high-quality NDIS and aged care services. If you have found our service helpful or have any ideas on how something can be done better, please let us know.

We also want to know if you are not happy or have concerns about any part of our service. We take your feedback or complaint seriously and address the matter promptly. Your feedback or complaint is welcomed, without fear or adverse consequence or loss of your rights to access Miracle Health Services.

Please contact us on 0484 273 599 / 9308 3821 or at info@miraclehealthservices.com.au

If you don’t feel comfortable dealing directly with us, you may wish to engage a Support Person or an Advocate. You can contact Victoria advocacy service on the;

Phone:1300 792 387.

Website: www.legalaid.vic.gov.au/about-us/news/new-independent-mental-health-advocacyservice

the NDIS Quality and Safeguards Commission on the;

Phone: 1800 035 544

Website: https://www.ndiscommission.gov.au/about/complaints-feedback/complaint

CONTACT US

Areas of operation include:

Hume
Moreland
Whittlesea
Monash
Casey
Knox
Sunbury
Diggers Rest
Wallan
Romsey
Lancefield
Kineton
Melbourne
Regional Victoria

MIRACLE HEALTH SERVICES

12 Crown Point, Craigieburn Victoria 3064, Australia

(03) 9308 3821 info@miraclehealthservices.com.au

Hours

Mon	09:00 am – 05:00 pm
Tue	09:00 am – 05:00 pm
Wed	09:00 am – 05:00 pm
Thu	09:00 am – 05:00 pm
Fri	09:00 am – 05:00 pm
Sat	09:00 am – 01:00 pm
Sun	Closed

Feel free to voice any inquiries and concerns, and we will ensure to get back to you promptly.

**Please be advised the operating hours listed below, are in reference to daily operating office hours. They DO NOT apply to our service availabilities, as our NDIS services are available for 24 hours, 7 days a week.